Frequently Asked Questions

I'm always happy to answer any questions, but here are some that come up most frequently. Have more questions? Feel free to contact me anytime!

Q: My dog is a spaz and is very unruly. Can you still do a session with her?

A: I suggest to clients that have high energy dogs to take them for a long walk shortly before the session. Dogs with this much energy will still be happy and active for their session, but will most likely be calm enough to get some great shots that require them to sit still – even if for brief periods of time.

Q: I’d like to do the session at a public place but my dog needs to stay on a leash. Can you edit out the leash?

A: I understand that some pets, especially cats, need to be leash-bound most of the time when they are not confined by a fence. I always say it's better to be safe than sorry and keep the pet on a leash if needed, and yes - it can be edited out!

Q: Can my family and I be in the photos as well?

A: Of course! I encourage pet families to participate so we can capture the bond between you and your fur babies.

Q: If my family and I are in the photos, what the heck do we wear?

A: Not to worry - we will discuss that at your planning consultation and you'll look wonderful!

Q: How much can I expect to spend on my session?

A: That depends on how many of the images you fall in love with and how you choose to display them. Most clients invest anywhere from $800-$1500.

Q: How can I display my images?

A: Great question! Most clients choose at least one portrait to hang on the wall, and then put the rest of their favorite images in an album or portfolio box. I’ll help you select the sizes and finishes to complement your home. With your product purchase, you'll also receive the matching digital file(s), which can be used for archiving, personal printing, and sharing on social media.

Q: What if it’s raining or snowing on the day of our scheduled session?

A: If we are doing an outdoor session and the forecast calls for average to heavy rain or snow we can connect that morning and reschedule (there are no refunds for bad weather and overcast days are typically not rescheduled). However, I’ve done some really fun sessions in light snow and rain, and overcast days are great shooting weather as we don’t have to worry about finding places that keep us out of harsh lighting conditions.

Q: What is your cancellation policy?

A: The deposit (which covers your session fee and the remainder is credit that is applied toward products at your ordering appointment) is due at the time of booking the session to hold your place on the calendar. The session fee is not refundable in case of cancellation, except in the unfortunate situation that a pet passes away or just isn't up for the session due to terminal illness. The remainder of the deposit is not refundable once the session has taken place.